Frequently Asked Questions
Here are some answers to a few questions that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (281)367-2287.
1. What are your Hospital hours?
Our hospital is open Monday through Friday from 7:00am to 6:00pm.
On Saturdays we are open from 8:00am until 12:00pm. The clinic is closed on Sundays, but all boarders are attended to every morning and evening.
2. Do I need to have an appointment?
We recommend scheduling an appointment. Walk-ins are welcomed, however, you may experience a wait time due to clients with scheduled appointment times.
3. What forms of payment do you accept?
Cash, Check, Visa, Mastercard, Discover, American Express, Care Credit, and Scratch Pay
4. Do you offer payment plans?
Full payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4 months of age or if they weigh over 4 lbs. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts, and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
All procedures that involve sutures are required to come back in 10 to 14 days following the surgery to have them removed/rechecked.
8. Is it a good idea to let my cat have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we offer boarding for our patients. Your cat must be up to date on all vaccines unless the veterinarian has diagnosed your cat with a condition that the vaccines would interfere with the process. Please see our Boarding Policy under Forms.
10. Do you have someone stay overnight with the cats in hospital?
No, we do not have staff in the hospital overnight. We will transfer all patients that need overnight care to an emergency hospital where they can be monitored properly.
11. Does my indoor only cat need to be on Flea and Heartworm Prevention?
Yes, heartworms are transmitted by mosquito's and mosquito's can be found inside the house. We recommend year round heartworm and flea prevention for all cats.